array(23) {
  ["id"] => string(2) "96"
  ["siteid"] => string(1) "1"
  ["type"] => string(1) "1"
  ["m_id"] => string(1) "0"
  ["p_id"] => string(1) "0"
  ["name"] => string(6) "服务"
  ["thumb"] => string(63) "/modules/cms/uploads/recommend/2018/05/15/05797102164099283.png"
  ["image"] => string(0) ""
  ["desc"] => string(0) ""
  ["pdir"] => string(0) ""
  ["dir"] => string(7) "service"
  ["url"] => string(0) ""
  ["setting"] => array(15) {
    ["is_html"] => int(1)
    ["content_is_html"] => int(0)
    ["urlrule"] => int(1)
    ["contenturlrule"] => int(0)
    ["meta_title"] => string(88) "定制开发-APP定制开发,微信定制开发,小程序定制开发,网站定制开发"
    ["meta_keywords"] => string(75) "APP定制开发,微信定制开发,小程序定制开发,网站定制开发"
    ["meta_description"] => string(0) ""
    ["category_template"] => string(0) ""
    ["list_template"] => string(0) ""
    ["show_template"] => string(21) "show_page_dingzhi.tpl"
    ["formid"] => string(0) ""
    ["url"] => string(0) ""
    ["target"] => string(0) ""
    ["pri_grade_visit"] => array(0) {
    }
    ["pri_grade_add"] => array(0) {
    }
  }
  ["order"] => string(1) "1"
  ["sethtml"] => string(1) "0"
  ["stat"] => string(1) "2"
  ["flowid"] => string(1) "0"
  ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2018/05/25/05805654599261264.jpg"
  ["page_num"] => string(1) "0"
  ["wxstat"] => string(1) "0"
  ["scope"] => string(0) ""
  ["modelname"] => NULL
  ["son"] => array(9) {
    [0] => array(22) {
      ["id"] => string(3) "187"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(15) "小程序开发"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(112) "专业微信小程序解决方案|各种场景核心功能,提前布局微信新生态,抢占第一波红利"
      ["pdir"] => string(0) ""
      ["dir"] => string(6) "wechat"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(107) "小程序_商城小程序_门店小程序_微圈小程序_餐饮小程序开发-艺源科技小程序开发"
        ["meta_keywords"] => string(103) "小程序开发,商城小程序开发,门店小程序开发,微圈小程序开发,餐饮小程序开发"
        ["meta_description"] => string(269) "专注提供专注提供小程序、商城小程序、门店小程序、微圈小程序、餐饮小程序开发,专业团队,一对一服务,助企业快速生成自己的移动端微商城平台. 艺源科技小程序采用高性能数据架构,系统稳定安全。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(17) "show_page_xcx.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "0"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "1"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [1] => array(22) {
      ["id"] => string(3) "199"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(9) "APP开发"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(3) "APP"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(65) "app开发_app定制开发_app制作开发公司【艺源科技】"
        ["meta_keywords"] => string(53) "app开发,app定制开发公司,app制作开发公司"
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(17) "show_page_app.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "1"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [2] => array(22) {
      ["id"] => string(3) "244"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "快抖霸屏"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(7) "kuaidou"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(71) "快抖霸屏_抖音快手霸屏_短视频营销获客技术提供商!"
        ["meta_keywords"] => string(69) "快抖霸屏,抖音快手霸屏,快抖短视频搜索,同城爆店码"
        ["meta_description"] => string(161) "艺源智能云推广系统13325455411专注快抖霸屏,抖音快手霸屏,同城爆店码,一款线下与线上流量紧密结合的营销爆客解决方案。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(20) "show_page_douyin.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "2"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(27) "需要短视频推广排名"
      ["modelname"] => NULL
    }
    [3] => array(22) {
      ["id"] => string(3) "207"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(14) "AI智能名片"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2019/07/04/06155550417466502.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(2) "ai"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(68) "艺源AI智能名片_名片小程序_智能名片_让销售更简单"
        ["meta_keywords"] => string(97) "艺源AI智能名片,名片小程序,智能名片_让销售更简单,电子名片,二维码名片"
        ["meta_description"] => string(184) "艺源AI智能名片-让销售更简单。艺源AI智能名片为企业提供名片小程序,智能名片,企业名片,小程序名片,电子名片,二维码名片等相关的服务。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(16) "show_page_ai.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "3"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [4] => array(22) {
      ["id"] => string(3) "201"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "版权登记"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/04/06814062280145708.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(9) "copyright"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(0) ""
        ["meta_keywords"] => string(0) ""
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(23) "show_page_copyright.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "4"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2021/08/04/06814063838873717.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [5] => array(22) {
      ["id"] => string(3) "203"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "商标注册"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813359170749750.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(9) "trademark"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(131) "商标注册_商标注册流程_商标注册流程及费用_西安商标注册_西安商标注册代理-「源知果」艺源科技"
        ["meta_keywords"] => string(103) "商标注册,商标注册流程,商标注册流程及费用,西安商标注册,西安商标注册代理"
        ["meta_description"] => string(182) "「源知果」西安提供代理版权登记,代理商标注册,代理专利申请,代理企业贯标,代理高新技术企业认定的服务;咨询电话:13325455411。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(23) "show_page_trademark.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "5"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2019/06/11/06135617157272716.png"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [6] => array(22) {
      ["id"] => string(3) "205"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(12) "网站建设"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2019/06/21/06144566585327511.jpg"
      ["desc"] => string(149) "节约IT成本/降低运维成本/网站安全稳定/不满意全额退款|节约IT成本/降低运维成本/网站安全稳定/不满意全额退款"
      ["pdir"] => string(0) ""
      ["dir"] => string(7) "website"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(80) "西安商城网站建设_政府网站建设_学校网站建设就选艺源科技"
        ["meta_keywords"] => string(113) "西安网站建设,西安网络公司,西安网页设计,商城网站建设,政府网站建设,学校网站建设"
        ["meta_description"] => string(248) "「艺源科技」是西安一家专业的西安商城网站建设,政府网站建设,学校网站建设的网络公司,咨询电话:029-88810146/150 9401 9029。公司拥有10年实践经验,为您提供一条龙的互联网应用解决方案。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(21) "show_page_website.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "6"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2019/06/24/06146855992801864.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [7] => array(22) {
      ["id"] => string(3) "208"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "2"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(15) "云服务平台"
      ["thumb"] => string(0) ""
      ["image"] => string(0) ""
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(0) ""
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(0)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(0)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(0) ""
        ["meta_keywords"] => string(0) ""
        ["meta_description"] => string(0) ""
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(0) ""
        ["formid"] => string(0) ""
        ["url"] => string(21) "http://www.qulvkj.com"
        ["target"] => string(6) "_blank"
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "7"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(0) ""
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
    [8] => array(22) {
      ["id"] => string(3) "202"
      ["siteid"] => string(1) "1"
      ["type"] => string(1) "1"
      ["m_id"] => string(1) "0"
      ["p_id"] => string(2) "96"
      ["name"] => string(9) "SEO优化"
      ["thumb"] => string(0) ""
      ["image"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813061683398516.jpg"
      ["desc"] => string(0) ""
      ["pdir"] => string(0) ""
      ["dir"] => string(3) "seo"
      ["url"] => string(0) ""
      ["setting"] => array(15) {
        ["is_html"] => int(1)
        ["content_is_html"] => int(0)
        ["urlrule"] => int(1)
        ["contenturlrule"] => int(0)
        ["meta_title"] => string(90) "【西安SEO优化_西安网站优化_关键词排名优化】-SEO优化公司艺源科技"
        ["meta_keywords"] => string(81) "西安SEO优化,西安SEO优化公司,西安网站优化,西安网站优化公司"
        ["meta_description"] => string(244) "艺源科技(yysweb.com),专注为企业提供百度等搜索引擎整站SEO优化服务,针对不同行业、网站情况给出不同策略、报价和SEO建议;是您值得信赖的seo诊断、顾问咨询等云SEO技术服务外包商。"
        ["category_template"] => string(0) ""
        ["list_template"] => string(0) ""
        ["show_template"] => string(17) "show_page_seo.tpl"
        ["formid"] => string(0) ""
        ["url"] => string(0) ""
        ["target"] => string(0) ""
        ["pri_grade_visit"] => array(0) {
        }
        ["pri_grade_add"] => array(0) {
        }
      }
      ["order"] => string(1) "8"
      ["sethtml"] => string(1) "0"
      ["stat"] => string(1) "2"
      ["flowid"] => string(1) "0"
      ["image_mo"] => string(63) "/modules/cms/uploads/recommend/2021/08/03/06813062712033401.jpg"
      ["page_num"] => string(1) "0"
      ["wxstat"] => string(1) "0"
      ["scope"] => string(0) ""
      ["modelname"] => NULL
    }
  }
}
				
当前位置: 首页 > 售后 > 艺源智库
想要产品被用户所接纳?这5个策略帮你获取信任
时间:2019-12-12 09:40:19
文章发布:李阳
原创作者:未知
来源:互联网

新技术带来的想象力非常令人期待的,无论是自动驾驶还是人工智能,它们都意味着我们能够从某些工作中解放出来。我们能走多远?如果真的放开了想,脑洞是没有极限的。可是真正的产品,并不只有技术这一个维度,还有许多品质是值得关注的。一款能够满足用户潜在需求的产品,是否会成功?这个答案太开放了。在一年前问我的时候,我也许会简单的从技术的层面去仔细分析可行性,但是随着做产品的深入,至少在我看来,产品本身是否能够让人信任,是否给用户以安全感,比起这种潜在可能性要重要太多了。

想要产品被用户所接纳?这5个策略帮你获取信任-艺源科技

为什么?因为信任是基础,用户信任它才会买单,后面的技术才会发挥价值。用户对产品有信任,在体验过关的情况下,用户会享受使用的过程。可一旦在体验过程中,出现状况,会让用户不信任,这种不信任感带来的伤害要远大于好体验带来的愉悦感。如果你刚刚看到自动驾驶的汽车撞树上了,你还会进入另一辆自动驾驶的汽车吗?

通过合理的设计,创造令人信任的体验和设计,是确保产品成功的基础。下面的5个策略,能够帮你做到这一点。

1. 减少不良的体验

乍一听,这是显而易见的事情,但是在实际产品设计中牵涉到的问题并不是一句话说的清楚的。很多时候不信任不仅仅是源自于失控的功能,很多时候,产品功能、体验和用户的预期出现偏移的时候,都会导致不信任。最简单也是最容易碰到的案例,就比如你走到天桥下的信号死角的时候,需要实时在线的网络服务会断掉,如果你所使用的是导航服务,那么情况就更糟糕了,你会被引导到错误的地点,这就非常糟心了,又谈何信任呢?

要怎么解决这样的问题呢?如果一开始就遇到了这样的糟糕状况,那么考虑可能出现的问题,并且在软件中构建监控问题的模块,跟踪软件功能的运作,记录问题出现时候的用户交互的数据,便于后续改进。如果是很具体可解决的问题,可以内置一些帮助用户解决问题的建议,或者随后加入应对特殊状况的功能。这样的服务不仅可以告诉用户产品设计者用心地预测、贴心地解决问题,还可以提升信任感,缓解信任危机。

2. 使用较小的步骤和环节

为了增加用户对于产品的信任,很多步骤需要一步一步地进行。就像上面说的,人们热爱「信仰之跃」所带来的巨大成就感,这种成功的体验能够增加他们对于产品的信任感。就像当你尝试一种从未吃过的奇怪的食物一样,很多时候需要先相信它好吃,然后尝一小口……真的好吃吗?然后再尝一小口。其实面对新食物和面对新的数字产品是一样的,我们需要一小步一小步地让用户渐进地体验,慢慢获得信任,然后产品才会被他们接纳,甚至喜欢。

那我还是拿我所接触的产品来举例吧:自动记账。在过去,记账是一项劳动密集型的工作,所幸现在能够自动化地运作。根据历史记录,我们能够针对一些帐号的行为进行预测,比如 G/L账户应当记录哪些内容。但是,自动化记账并非一开始就自动运行的,而是我们逐步的引导用户来接纳各种自动化的功能,首先根据预测提供相应的建议,用户可以自行决定是否接纳建议。慢慢的,用户看到了建议中预测的价值,从而可以逐渐信任整个系统,并且让它自动运作。

3. 给用户控制权

当你不了解当前状况的时候,也不信任产品或者服务的时候,你会怎么做?更简单的说,比如当你不知道按下当前这个按钮会发生什么的时候,你会怎么办?这很尴尬。因为你没有控制权,也没有办法为这个功能负责。如果,你清楚这个功能意味着什么,也拥有相应的控制权,情况就不一样了。

关于控制权,它不仅仅是掌控本身,首先用户需要理解他们掌控的到底是什么,具体意味着什么,然后他们具有选择的权利,这才算得上是掌控。还是拿之前的自动记账产品作为案例来说明吧。首先作为一个记账服务,后台发生的事情其实很多,当银行的对账单提交进入系统之后,销售开始推进。在仪表盘中,系统会对管理员发送提醒和说明,这个时候管理员会对系统产生信任,并且开始具备掌控权。借助系统内置的功能,以及系统提供的提示和说明,管理员可以掌控开支。相应的,后台虽然有着大量的数据处理,但是处理的结果也会最终输出给管理员,其中异常值也会显示出来,这样的信息呈现,会逐渐地从管理员那里赢得越来越多的信任。

4. 提供反馈帮助用户确认

当你借助 APP,执行完一个复杂的操作之后,你希望能够看到行动的结果。这次的操作顺利吗?结果是否正常?通常,用户需要借助反馈来了解这个操作是否完成,通过确认,建立信心,同时也会对这个 APP 有所信赖。就像当你发送邮件,点击发送按钮之后,这封邮件的状态从「草稿」变成了「已发送」,你可以从这个状态变化中获得确认。

如果要更具体地来阐述,这不仅仅是关于确认,而是要让用户不再犹豫,完全的确信。当用户第一次使用产品的时候,他无法确信的到底是什么?我还是用案例来说明吧。举个例子,电子发票是一种全新的交付方式,你希望在这个过程中,能够正确的交付发票,并且被合适的人员处理。这样做的主要原因是可以即时的获得报酬。如果它能够正常运作,那么就有信心提供可靠的解决方案。比如,知道发票的接受者想要以电子发票的形式接收发票,或者在发票发出之后立即提供详细的交货状态,那么就可以直接从这种状态变化中确知改变,也就是它发挥了效用,于是就没有理由担心了,因为付款可能已经在进行了。

5. 考虑潜在风险

当用户比较谨慎的时候,就不会采取风险较高的做法,即时他觉得有能力做到的时候。比如在高速公路上开车的时候收发邮件,或者是退休的老人使用移动端手机购买理财产品,这都是存在高风险的做法。尽量专注于稳妥而风险较低的做法,试图提供正确的方式,同时告知用户潜在的风险到底高在哪里。

那么在产品设计的时候,具体要怎么做呢?要进行重要操作的时候,比如提交税务申请表或者付款的时候,这些一旦执行就无法撤回的操作,最好是向用户进行二次确认,比如通过弹出框提示用户,并且询问用户「你确定吗?」,这样的做法同样是提升产品信任度的重要做法。


小程序开发
标签: 建立信任 用户体验 用户体验设计 经验分享
*版权申明:本站部分文章由艺源科技收集整理,不代表我们的观点。如果这篇转载侵犯您的版权,请及时联系我们删除!
为您推荐
最新文章
扫码加他,免费获取方案